Update no-response.yaml

.github/workflows/no-response.yaml

@@ -18,9 +18,31 @@ jobs:
   stale:
     runs-on: ubuntu-latest
     steps:
+      # At Baseflow, we mark issues with the `status: needs more info` label when more information is
+      # required to be able to solve an issue. When nobody (either original poster or other community 
+      # members) respond to the issue within 14 days the issue will be closed.
+      #
+      # To automate this process we utilize the [stale](https://github.com/actions/stale) GitHub action.
+      # However the [stale](https://github.com/actions/stale) action requires an issue to be marked specifically
+      # as "stale" before it will consider an issue to be closed. Therefore we utilize the following 
+      # configuration:
+      # 1. Set the `stale-issue-label` parameter to `status: needs more info`. This will inform the stale action that all 
+      # issues marked with this particular label to be stale (note that Baseflow manually adds this label after initial triaging).
+      # 2. Set the `days-before-stale` parameter to `-1`. This will prevent the [stale](https://github.com/actions/stale) action 
+      # from automatically marking issues as being "stale". As mentioned in step 1, at Baseflow we want to manually 
+      # triage the issue and mark it to require more information.
+      # 3. Set the `close-issue-label` parameter to `status: needs more info` to make sure the label persists even after this
+      # issue is closed. This will make sure the label is automatically removed when the issue is re-opened (most likely
+      # this happend because someone added more information).
+      # 4. Set the `days-before-close` parameter to `14` to indicate after how many days, since marking the issue with
+      # the `status: needs more info` label, the issue should be closed automatically.
+      # 5. Set the `close-issue-message` parameter with a text that will be placed as a comment to the respective issue that
+      # is closed to explain why the issue was closed.
       - uses: actions/stale@v8
         with:
-          any-of-labels: 'status: needs more info'
+          stale-issue-label: 'status: needs more info'
+          days-before-stale: -1
+          close-issue-label: 'status: needs more info'
           close-issue-message: >
             Without additional information, we are unfortunately not able to resolve this issue. 
             Therefore, we reluctantly closed this issue for now.